For over 25 years, the patients who've trusted us with their dental care have been kind enough to share their thoughts. Here's what some of our St Margarets and Twickenham patients have to say about their experience with us.


We're a small, family-led practice, and word of mouth has always been at the heart of how we grow. Hearing what our patients think - whether it's a glowing review or constructive feedback - helps us keep doing what we do well, and improve where we can. If you've been to see us recently, we'd love to hear from you.
Real reviews from real patients across St Margarets, Twickenham, East Twickenham and the wider TW1 area.
Excellent care and attention kindly provided by Dr Emily and her assistant as well as by hygienist Emily. Dr Emily took care to explain everything carefully and took photographs to illustrate her explanations. She listened to my concerns equally carefully and acted accordingly.

Hygienist Rachel was wonderful... warm and welcoming but much more ... she's informative about the process and gives clear advice!

Mine and my children's experience at St Margarets Smiles is always a very positive one. A super friendly front of house team, dental staff and an amazing hygienist!

Mr Panesar is an excellent dentist, who works with care and precision and is always ready to explain the treatment he is recommending. A particular thanks to two new receptionists, Lisa and Adrienne, professional and helpful and able to find a spot for a semi-urgent treatment for me. Really appreciated.

Best dentist I have ever had! Dr Emily has really helped me overcome my phobias and helped manage my dental care proactively.

Helpful and super friendly receptionist and excellent hygienist who took great care. I'm obviously not a fan of going to the dentist but they make it far easier to have a much better experience.

As always a first class service... I have been at this practice since 1998... always consistently good. From fillings crowns and general care I would recommend 100%.

Dr Emily is very good. Highly recommended. Professional, skilful and gentle. The surgery has the latest equipment, appointments manager is also great. My whole family is now registered with Dr Emily.

I couldn't recommend St Margaret's Smiles more! I am someone who is a nervous client when it comes to seeing a dentist. However my experience with Emily & Farzana has been great. They both made sure I was well looked after & made me feel at ease! As soon as you walk in, the receptionists are attentive and lovely.

I'm always nervous about visiting the dentist, but Emily and the staff were very understanding. Emily's treatment was steady and gentle. Thank you for making the visit as comfortable as possible for an anxious lady.

Excellent service. Both of my sons were treated here. We are very pleased with St Margarets Smiles.

The service was excellent, and the product exceeded my expectations both in ease of use and result.

Very friendly and professional dental clinic. I also found the most gentle and accommodating hygienist there for my sensitive teeth, while she cleans them very well. Short waiting time for appointments and very flexible and friendly staff and environment. My son loves going there too, for check up and hygiene appointments.

Rachel was amazing she deserves a bonus. Come see her immediately if you got problems.

Got a checkup for myself and my toddler. Great service and friendly staff - thanks Emily for the checkup! I also went back for some dental hygiene work and my teeth are much cleaner now.

All the procedures I have had have been performed with care and skill. This is a practice that I would highly recommend.

From the receptionist to the dentist, great service, very professional, I'm glad to be a patient at this place, thank you ladies.

Dr Emily was very patient and helpful. She was treating my younger son with lots of care and explaining along about what she was doing to my son. I'll recommend her to others.

I'm not the best patient in the world but was very satisfied with the treatment received. Dr. Emily, assisted by Fatima did a great job of making me comfortable and carried out their work really well. All the staff seem very competent and helpful.

The hygienist did a thorough job and gave me good advice.

I've been coming here for years. Flexible, friendly and efficient. Dentist and hygienist.

The hygienist was very good, gentle and thorough, with great communication of what was happening.

Very good service! I had Farzana as my hygienist — she was professional, friendly, and made the whole experience comfortable. Would definitely recommend!

Everyone was very kind and helpful but overall very professional.

Gentle and polite manners towards my little one and professional.

Had a great experience at St Margaret Smiles with Dr Emily and Fatima, very thorough with my examination. Lisa the receptionist was also very welcoming.

Very polite and friendly practice. They do take personal care of patients. I felt very comfortable. Rachel is very diligent and offered great advice. I felt very much at ease.

I had a wonderful experience. The staff was friendly, professional, and made me feel comfortable from the moment I walked in. The clinic was clean and well-organised, and everything ran smoothly.

While going to the dentist is hardly a pleasant experience, the team really make up for it. The super lovely and personable receptionist will put you at ease before being seen by the professional and swift dentist. Having used both NHS & Private the level of care is always top notch.

A very thorough check up. Course of action clearly explained. I needed to be referred to Kingston hospital for some restorative treatment and this referral happened promptly.

My last appointment was hygienist, she was brilliant! The dental nurse with her was great too, highly recommend.

Excellent customer care. Highly recommend.

I visited the hygienist today and she did a wonderful job. I haven't had them cleaned for about 6 years and she has done wonders in 30 minutes. Highly recommended!

I had a great experience with Emily the dentist, everyone was very very friendly and made me feel at ease.

Crown expertly fitted. Quick and efficient service. Pleasant friendly staff.

Prompt, friendly and professional treatment. Highly recommended.

Very happy with St Margaret's Smiles. Easy to book appointments and really friendly staff. Emily and Fatima, thank you.

St Margarets Smiles is the best by miles. Lisa on reception is particularly warm and friendly and puts one immediately at ease.

Farzana - 100% the best hygienist and a thoroughly lovely person I have ever had - today was my second with her - perfect and thank you.

Excellent care! Real understanding of my deafness and such supportive team. I really thank you.

Great experience with Dr. Emily and new receptionist staff. Very friendly and informative.

I can't thank Dr Emily Johnson enough for the care she is taking with my teeth.

Emily is so kind and professional, it makes a big difference.

Fatima is lovely, always smiley face and great service.

Friendly staff, excellent service.

Fatima is amazing, very helpful and kind. Dentist is amazing.

Professional, kind and helpful.

Even through the midst of an IT crash everyone was super friendly and helpful.

Always a good experience.

Very good service, thanks.

Very happy with the practice.

Great care as always!

Lovely new front teeth.

Excellent professional dentist practice.

Great practice, wonderful doctors and very pleasant staff.

As always, St Margarets Smiles is welcoming and knows its patients. I had two appointments, one with the hygienist and then with Mr Panesar. Both were done quickly and efficiently.

Great experience at this dental clinic. The staff were very friendly and gave excellent attention to my child, making him feel comfortable. Everything was explained clearly and in a very kind way. Really glad we chose this clinic.

I must say my recent visit to St Margarets Smiles was extremely pleasant. Receptionist Jess was very helpful, and Rachel the dental hygienist explained so clearly how I can improve the health of my teeth. I won't be afraid to come again.

Great dentist great staff excellent service.

I am a nervous patient and Smiles made me feel at ease, especially Emily my dentist.

Rachael and Kiran were great! Rachael was a very thorough, friendly and informative hygienist. Kiran was fantastic supporting as a nurse. A great experience - from someone who never particularly enjoys visiting the dentist!

Dr Emily and the entire staff did a fantastic job making my daughter feel comfortable on her first ever trip to the dentist. I would recommend St Margaret's Smiles to anyone looking for a professional, caring and supportive environment.

The check-up and cleaning were excellent, and I really appreciate how thorough and professional you both were. You made me feel comfortable, and I'm very happy with how everything went. My teeth feel great!

Wow...what a relief!! I am so lucky to have found an NHS dentist near me who are welcoming and efficient. Emily Johnson was gentle, patient and thorough and clearly very knowledgeable.

Wonderful experience this morning from booking, reception to my appointment with Rachel, hygienist. She is very knowledgeable and gave lots of good advice.


We'd be hugely grateful if you could share your experience with us. It only takes a minute, and it really does help other families across St Margarets and Twickenham find the right dental practice for them.
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